How RepFlow 1-Click Marketing Works

Less Manual Follow-Up. More Time for Your Business.

Most local business owners don't have a problem understanding why marketing matters.

They have a problem finding time to do it. When you're busy completing jobs, it's easy to forget to follow up with a customer, reply to a missed enquiry or send a reminder about another service.

RepFlow's 1-Click Marketing system is designed to make those everyday tasks easier. It combines several useful marketing tools into one connected system.


We help set it up, automate the routine messages and give you a way to manage customer conversations from your phone.

Here's what it actually does.

Automatically Respond to Website Enquiries

Let's say someone visits your website and submits a quote request.

Normally, you might receive an email notification and need to contact that person yourself. With RepFlow's marketing automation, an SMS can be sent to the customer immediately after their enquiry is submitted.

The message acknowledges their enquiry and lets them know your business has received it. At the same time, you can receive a notification so you know there's a new customer waiting for a response.

This doesn't replace your actual follow-up.

You'll still need to answer questions, discuss the job and provide a quote.

But it helps get the conversation started.

Turn Missed Calls Into Conversations

If you're a tradie, missing calls is part of the job. You could be working with tools, driving or speaking with another customer.

The problem is that some callers won't leave a voicemail. They'll simply move on to another business.


RepFlow can set up a missed-call text-back system that sends an automatic SMS when a call goes unanswered through the configured phone setup.

The message can acknowledge the missed call and invite the person to reply. That gives the caller another way to contact you without waiting for you to become available.

You'll still need to respond to their questions and arrange the job, but you've created an opportunity to continue the conversation.

Capture Enquiries Through Your Website Chatbot

Some people prefer messaging a business instead of calling.

A website chatbot gives visitors another way to start an enquiry. They can ask a question or provide details about the service they need.

RepFlow can connect those enquiries to SMS automation so the conversation can continue by text message. This is useful when visitors are browsing outside your normal working hours or when you're unable to answer immediately.

The chatbot helps collect the initial enquiry. You handle the parts that require your knowledge and judgement.

Bring Past Customers Back With SMS Reminders

Getting a new customer is valuable, but so is keeping in touch with someone who's already used your service. For businesses that provide regular maintenance, follow-up reminders can be especially useful.

A gutter cleaning business might remind customers about their next clean. A pest control business might follow up when another treatment could be due. A property maintenance business might contact customers about scheduled services.

RepFlow can help automate those reminders so you don't have to remember every date yourself. Messages should be relevant and sent to customers you have permission to contact.

Google Review Requests Are Included

RepFlow's marketing automation package also includes its Google review request system.

That means you can automate review invitations after completed jobs, alongside your enquiry follow-ups and customer reminders.

You don't need to manage a separate manual process for each task.

Manage Conversations From One Mobile App

The different automations connect to a mobile app where you can see incoming enquiries, customer SMS replies and conversations.

This gives you a practical way to keep track of customer messages throughout the day.

The automated system handles routine communications. You step in when a customer needs a personal response.

So What Does "1-Click" Actually Mean?

It doesn't mean that your business grows automatically after pressing a button.

There is an initial setup process. We need to connect the right tools, configure the messages and make sure the system suits your business.

The idea behind 1-Click Marketing is to make the ongoing work simple. Once your automations are configured, many routine messages can run without you having to send them one by one.

Book A call with Us

We'll talk through your current setup, the opportunities you might be missing and which RepFlow services make sense for you.