Privacy Policy

Privacy Policy

LAST UPDATED JANUARY 31st, 2024

Introduction

This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using and disclosing your information and outlines the security measures we’ve put in place to protect the information that you store using RepFlow Limited's ("RepFlow Limited") services, including the services made available through this web site, and any other software or services offered by RepFlow Limited in connection with such services (the “Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy.


What information does RepFlow Limited collect and store?

Personal Information

When expressing an interest in obtaining additional information about the Services or registering to use the Services, RepFlow Limited requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (these are referred to below as your “Personal Contact Information”). When purchasing the Services, RepFlow Limited also requires you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”).


Data, Diagnostic & Login Information

Using RepFlow Limited’s Services, you will be able to create, upload, store and share information such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (this is collectively referred to below as “Data”). This information will be stored and maintained on RepFlow Limited’s web site. If you run into technical errors in the course of using the Services, RepFlow Limited may request your permission to obtain a crash report along with certain logging information from your system documenting the error (“Diagnostic Information”).


Analytics Information

As you navigate RepFlow Limited’s website and use our Services, RepFlow Limited may also collect information through the use of cookies and web beacons (“Website Navigational Information”).


Geo-Location Information

RepFlow Limited does not collect any information regarding your real-time geo-location while using the Services; however, it may do so in the future with your permission.


What does RepFlow Limited do with the information it collects?

Personal Contact Information – Used to administer services and provide updates

Billing Information – Processed via Stripe (not stored directly)

Data & Diagnostic Info – Used to improve services

Analytics Info – Used to analyze usage and improve functionality


Sharing & Disclosure of Private Information

Third Party Applications

RepFlow Limited provides integrations with platforms like Facebook, Twitter, LinkedIn at user discretion.


Marketing and Publicity

You agree to permit RepFlow Limited to identify you as a customer and use your name/logo in marketing.


Sale of Personal Information

RepFlow Limited does not sell, rent, or trade your personal information.


Service Providers

RepFlow Limited may use trusted third-party providers for operations (analytics, payments, hosting, etc.).


Legal Disclosure

RepFlow Limited may disclose information:

To comply with legal processes

To prevent fraud

To protect safety


Data Storage

We store data on servers in the United States. Data may pass through other countries during transmission.


Data Retention

We retain your data while your account is active. Upon cancellation, data will be deleted (with possible delays due to backups).


Changes to Privacy Policy

RepFlow Limited may update this policy and will notify users via email or website notice.


GDPR Rights (EU/UK/AU Users)

Users may request access, correction, deletion, or restriction of their Personal Data.


CCPA (California Users)

California residents may request access or deletion of their personal data.


Community

Public content (forums, blogs, etc.) may remain visible even after account deletion.


Contact

If you have questions:

RepFlow Limited
Attn: Privacy Officer

Email: [email protected]